Privacy Policy.

Last updated: March 2026  ·  Three Chapter Media

Overview

Three Chapter Media ("we", "us", "our") is a paid advertising agency operating across Europe and internationally. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or engage with our services.

We are committed to handling your data responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

Information We Collect

We may collect the following categories of personal data:

• Contact information — name and email address submitted via our contact form
• Communication data — the content of messages you send us
• Technical data — IP address, browser type, device type, and pages visited
• Cookie and tracking data — collected automatically when you browse our website

We do not collect sensitive personal data (such as health information, financial account numbers, or government ID numbers) through this website.

How We Use Your Data

We use the data we collect for the following purposes:

• To respond to your enquiries and provide the services you've requested
• To analyse website usage and improve user experience
• To serve relevant advertising to users who have visited our site (remarketing)
• To comply with legal obligations

We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

Legal Basis for Processing

Under GDPR, we process your personal data on the following legal bases:

• Legitimate interests — for website analytics and business enquiry follow-up
• Consent — for marketing cookies and remarketing, where consent is collected
• Contractual necessity — to fulfil services you have engaged us for

Cookies and Tracking

Our website uses cookies and similar tracking technologies. These include:

• Analytics cookies (e.g. Google Analytics) to understand how visitors use our site
• Advertising cookies (e.g. Meta Pixel, Google Ads tag) for remarketing purposes
• Functional cookies required for the website to operate correctly

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of this website.

Third Parties We Share Data With

We share data only with trusted third-party services that support our operations:

• Google — analytics and advertising (Google Ads, Google Analytics)
• Meta — advertising and pixel tracking (Facebook, Instagram)
• Our hosting and website platform provider

We do not sell your personal data to any third party. All third-party processors are bound by appropriate data processing agreements.

Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy:

• Contact form enquiries — up to 2 years from last contact
• Client service data — for the duration of the engagement plus 5 years
• Analytics data — as configured in the respective platforms (typically 14–26 months)

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data ("right to be forgotten")
• The right to object to or restrict certain processing
• The right to data portability
• The right to withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at hello@threechaptermedia.com. We will respond within 30 days.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. While no system is completely secure, we use reputable platforms with strong security standards and limit access to personal data to those who need it.

International Transfers

Some of our third-party service providers (including Google and Meta) may process data outside the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page. For significant changes, we will notify affected individuals directly where possible.

Contact

For any questions about this Privacy Policy or how we handle your data, contact us at:

hello@threechaptermedia.com